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Returns

CANCELLATION AND RETURNS POLICY

If you wish to cancel your order:

(a) you can notify us by email to info@modelfair.com before we have despatched the goods to you; or

(b) where goods have already been despatched to you, by returning goods to us in accordance with clause below. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange.

The costs of returning goods to us shall be borne by you, unless the item is found to be faulty or damaged. Please note that we will only reimburse standard postage.

Within the UK, you can return the items to us using the following address

Modelfair, JOHN DENTON SERVICES, 
Unit 1,  A1 Parkway, 
Southgate Way, 
Orton Southgate, 
Peterborough, 
PE2 6YN

If you are returning an item from abroad please call us on +44(0) 1332 912948 before sending anything to us.

 

Shop by phone 9am - 4:30pm Mon - Fri
0844 543 8034 or 01332 912948 (UK)
+44 133 291 2948 (International)